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DHISCO Secures PCI Certification and GDPR Compliance

DHISCO Secures PCI Certification and GDPR Compliance

Posted: August 29, 2018

Strengthens its Data Security Processes and Systems to Bring the Businesses into Compliance

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Dallas, August 29, 2018: DHISCO Inc.,the world’s leading hospitality distribution company, today announced that the company achieved the two most well-recognized industry certifications over this quarter, namely, PCI certification and GDPR compliance, which are considered the best-known standards for consumer data security. Being PCI and GDPR compliant reinstates DHISCO’s commitment to providing the highest levels of information security to its customers, and deliver advanced and innovative solutions for the industry based on the principle.

Speaking on the development, Mr.Aqeel Ahmed, COO DHISCO, said “At DHISCO, we sincerely value our customers and take all the necessary steps to ensure that the Personally Identifiable and confidential financial information passing through DHISCO infrastructure  is safeguarded in line with internationally established norms or better. Protecting this critical information is imperative for us not only in building consumer trust but also in maintaining our industry leadership and integrity. We are happy to accept these industry certifications, which signify that DHISCO is a reliable company which complies by the highest level of data security and data governance.”

Over the last few years, DHISCO has been strongly focused on excelling its systems and operating practices in order to address the growing cyber threat issues and evolving standards to achieve these certifications. Receiving the PCI certification and GDPR compliance will not only guard its clients against data breaches but also will give them a sense of security and confidence in the company’s processes.

GDPR is an important regulation that aims to protect personal data and privacy of individuals within the European Union (EU), while PCI compliance ensures that the credit card data provided or shared by cardholders is safe. All businesses that store, process or transmit credit card data electronically are required to follow the PCI compliance guidelines.


About DHISCO Inc.

DHISCO Inc. , is a RateGaincompany and is the world's original and leading hospitality distribution company, providing 

the most reliable and advanced technology to connect hotels around the world with online travel agencies, global distribution systems, metasearch engines and other travel partners. Since 1989, DHISCO has built its reputation for providing the most efficient and affordable means to market, capture and book hotel reservations. Today, it moves more than 16 billion transactions a month for more than 514,000 hotels.

For more information, please visit


Forward-Looking Statements

Certain statements in this release are forward-looking statements, which involve a number of risks, uncertainties, assumptions and other factors that could cause actual results to differ materially from those in such forward-looking statements. All statements, other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to the statements containing the words ‘planned’, ‘expects’, ‘believes’,’ strategy’, ‘opportunity’, ‘anticipates’, ‘hopes’ or other similar words. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding impact of pending regulatory proceedings, fluctuations in earnings, our ability to manage growth, intense competition in IT services, data services and consulting services including those factors which may affect our cost advantage, wage increases in India, customer acceptance of our services, products and fee structures, our ability to attract and retain highly skilled professionals, our ability to integrate acquired assets in a cost-effective and timely manner, time and cost overruns on fixed-price, fixed-timeframe contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, the success of our brand development efforts, liability for damages on our service contracts, the success of the companies /entities in which we have made strategic investments.




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DHISCO launches interface with travel packaging innovator Peakwork

DHISCO launches interface with travel packaging innovator Peakwork

Posted: February 26, 2018

DALLAS (Feb. 26, 2018) – DHISCO Inc., the world’s leading hospitality distribution company, today announced it has launched a new interface with Peakwork AG, which offers next-generation, dynamic pricing solutions for packaging leisure travel.

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Based in Düsseldorf, Germany, Peakwork uses its Player Hub Technology to connect leading international tour operators and travel professionals with travel suppliers, enabling them to quickly and easily bundle hotels, flights, car rentals and other amenities.

Peakwork has developed a new API to DHISCO’s seamless and push ARI connections with its Player Hub Technology and will now be able to extend this connectivity to its network of travel sales partners. Their initial launch is with the demand partner DER Touristik Group, a Frankfurt, Germany-based travel group.

“We have a great working relationship with DHISCO,” said Rainer Perling, DER Touristik Group  vice president, process management and dynamic production. “They value our partnership and will go the distance to collaborate and deliver effective solutions that meet our business requirements. The DHISCO team adds expertise and professionalism that make them easy to do business with.”

Peakwork CEO Jan Gerlach said the partnership enables Peakwork “to leverage our unique technology to give our clients access to real-time rate and availability information from DHISCO’s more than 500,000 hotel partners around the globe.”

Gerlach said the partnership is also key to the company’s goal of expanding bookings across America and Europe.

DHISCO CEO Toni Portmann said the alliance with Peakwork is “a true win-win” for both companies. “This connection gives their clients access to our vast supply network while connecting our hotel partners to this fast, accurate, leading-edge digital travel network and its important audience of travel buyers,” she said.

Portmann said the Peakwork partnership is an example of the type of strategic collaboration DHISCO continually pursues to ensure its partners are connected to the latest, most innovative platforms.

Peakwork’s Player Hub Technology provides up-to-date and high-performance access to all the travel offers across its worldwide Player Hub network. Its solutions for dynamic packaging are designed to cope with large traffic demands and benefit from the connection to global metasearch partners.

About DHISCO Inc.

DHISCO Inc. is the world’s original and leading hospitality distribution company, providing the most reliable and advanced technology to connect hotels around the world with online travel agencies, global distribution systems, metasearch engines and other travel partners. Since 1989, DHISCO has built its reputation on providing the most efficient and affordable means to market, capture and book hotel reservations. Today, it moves more than 16 billion transactions a month for more than 514,000 hotels.

About Peakwork

Peakwork AG, founded in 2009, is the packaging and distribution software specialist for the travel industry. With its unique Player Hub Technology, Peakwork has created a leisure travel network that brings together global supply and demand of travel products. Leading international tour operators and service providers rely on Peakwork solutions for dynamic packaging with connectivity to worldwide hotel and flight providers. The flexible and internationally scalable travel distribution solutions are designed to cope with large traffic demands and benefit from the connection to global metasearch partners.

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Jeri Clausing 

For Peakwork:
Illa Eggers

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Zumata harnesses the power of artificial intelligence

Zumata harnesses the power of artificial intelligence

Posted: June 21, 2016

When it comes to hotels, there is no dearth of choice in most destinations of the world.

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“There are 3,000 hotels in Rome,” Robert Meza, director of business development and strategic partnerships at Zumata Technologies, said.

Somewhere in that number is the perfect hotel for a family with a couple of kids who are looking forward to seeing the Colisseum and would get a kick out of a pizzamaking excursion as well.

The boys are old enough for a room of their own, so their parents would like two adjoining rooms, and a pool would be great.

Mom goes to her favorite online travel agency, one that goes beyond the origin-destination-date formula. She types, “Find a hotel in Rome that is kid-friendly, has adjoining rooms and a pool and is near the fun sights. And a view of the city would be nice.”

In seconds, the OTA narrows the field to a few properties and delivers descriptions and photos.

Since the OTA “knows” the customer, it also suggests the hotels have spa facilities for Mom.

The brains behind the operation belong to Watson, IBM’s cognitive system (and “Jeopardy” champion).

Combing through a vast store of data and images from more than 60 hotel companies and aggregators, Watson can provide Zumata’s customers with very relevant answers to travelers’ questions.

Zumata is a B2B company, chief executive of-ficer Josh Ziegler said.

Its target customers include OTAs, traditional travel agencies, GDSs, loyalty companies and other travel companies.

Travelers don’t know the information is being served up by Watson. “They just think you’re a genius,” Ziegler said.

Zumata uses a combination of Watson APIs, including Alche-myLanguage, Visual Recognition and Retrieve & Rank, to deliver the most relevant results.

Watson, of course, does not know everything.

It even flubbed a few questions when it challenged the top two “Jeopardy” champions in 2011.

So it gauges its own confidence level before answering a question. If it is low — for example, if a traveler would like a restaurant reservation in the hotel’s vicinity — it will refer the query to a human.

It does, however, “learn,” and the Zumata team has “a ton of data that we train it with,” Ziegler said.

“We also use social media to add sentiment and feeling with each interaction.”

Another benefit for Zumata cus-tomers is “dynamic margining.”

If one hotel offers an override of 1%, but you can find a rate from another that offers you a 2% higher margin, you are better off booking the lower rate instead of steering volume to the override.

While Zumata is well-suited to the leisure travel market, the company is also focusing on corporate travel.

In particular, Meza said, it believes it can take a lot of the pain out of using an online corporate booking tool.

“It can take an hour to look for things that are important, like whether a hotel is close to a metro station,” he said.

Zumata is based is Singapore, so it is in the thick of the fastest growing travel market in the world, Ziegler said.

But the greatest demand for its services is in North America, which is why Zumata is teaming up with DHISCO.

Toni Portmann, chief executive officer of DHISCO, notes that it’s an unusual arrangement, given that both are hospitality distribution companies.

But, she said, “taking this in-dustry to the next level and staying competitive requires cooperation and industry alliances.

“That’s why this is so exciting,” she added. “Zumata leads the field in artificial intelligence, which is the future.”

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DestinationElite revamps website and online reservations

DestinationElite revamps website and online reservations

Posted: March 9, 2016

DestinationElite, the online showcase of high-end travel experiences, has unveiled a new website that offers real-time bookings for its collection of hotels and resorts.

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The company partnered with UK-based WinonaESolutions for the new-look, which has been redesigned with clear sections for its various brands, including City Elite, Elite Resorts, Cruise Elite, Air Elite and others.

Mark Greedy, CEO & founder of DestinationElite commented; “The new DestinationElite site cleanly and clearly brings an excellent representation of our luxury lifestyle portfolio as part of our omni-channel marketing strategy.

“We are now able to present our outstanding curated collection of some of the finest luxury travel experiences available today, in a simple yet inspiring format.”

Visitors to the site and members of the ‘Friends of Elite’ programme can now search online and make bookings either on the site or via the company’s Elite Travel Concierge offices. DestinationElite has also partnered DHISCO to provide real-time online reservations for its hotels and resorts.

“Over just six weeks, as the first client of DHISCO’s new Quick Start product, we have been able to move to online, real-time reservations for all properties without us having to address the channel manager vs. hotel CRS debacle,” said Peter Fitzgerald, DestinationElite’s head of international business development.

“DHISCO means we go straight to the CRS of our member properties. We are all for simplicity – the search, choice and booking elements of the customer journey for a Friend of Elite or new visitor should be as effortless and enjoyable as the stay itself.”

DestinationElite now offers a collection of more than 1,500 resorts, city hotels, luxury cruises, vacation residences, adventures and travel experiences.

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